Refrigeration Replacement



KBS were delighted to win this contract through a competitive tendering process that included four other electrical contractors. Feedback on the tender stated that KBS were successful not only on price, but also on improvements to the specification identified and cost savings.

The project entailed a complete new refrigeration system for this 33,500 sq ft Waitrose & Partners store, including all the refrigerated cabinets and service counters. Additionally, KBS were involved in the implementation of the ‘Better Together’ initiative, which sees parent company John Lewis Partnership offer products in-store. KBS installed architectural lighting as part of the conversion of the relevant aisle.


This project demonstrated KBS’ ability to deliver another project with considerable challenges. In replacing the old system with a new one and whilst operating within the confines of the existing service area, it was imperative that the transition was seamless, with no scope for any shutdowns. This was achieved thanks to the extensive experience of our operatives, enabling them to avoid problems that other contractors might run into. Our flexibility was further demonstrated by the requirement to complete all the work at night, due to local noise restrictions in place.

Additionally, the project was completed with Covid-19 restrictions, bringing its own new set of challenges, including adherence to local government guidelines.


Once again, KBS delivered this challenging and high-profile project within budget, without any delays to the Programme and with no disruption to the store operations.

At the time of print, the ‘Better Together’ promotion is still on display and looking fantastic. Most importantly, the client was delighted with the quality of the workmanship and the seamless project management, which made their jobs easier during this difficult period. Indeed, since this project was completed, KBS have been awarded four more refrigeration upgrade jobs with Waitrose and Partners, as detailed across.

Services Provided

  • Building Management System (BMS)
  • Data & Fibre
  • Internal & External LED Lighting
  • Containment Systems
  • Small Power
  • Testing & Commission
  • Electrical Installation